INVENTORY MANAGEMENT SYSTEM – ECWID ORDERS, INVOICES, CUSTOMERS, APPOINTMENTS, DELIVERY MANAGEMENT, CONTAINER MANAGEMENT, SUPPORT TICKETS, REPORTS, DUOLOGY API

Project Summary

Ecwid – CRM software helps Vendor to build strong relationships with their customers and explore the best possibilities from a future perspective. Ecwid CRM software enhances sustainability as well as profitability in the long run. It becomes easy to manage heaps of data including customer and sales data to get insights into customer behavior which further helps you make informed business decisions.

  • Easy to deploy
  • Saves time
  • Improved customer profiling
  • Increases sales opportunities
  • Predicts sales
  • Manage and monitor the sales and personal profile of your customers
  • Speed up data collection
  • Manage customers according to their individual vendor

E-Commerce, CRM

Convenient Add-ons offered through Ecwid-CRM solutions:

  • Supplier’s data
  • Inventory management
  • Containers
  • Efficient shipment tracking
  • Invoices
  • Duology Integration for the finance loan etc

Issue to be resolved

CRM solution is designed to help manage your communications between your online store and your customers. The system helps improve customer experience by using the available CRM tools for effective marketing, technical support, and an organized database. The software solution makes your work easy by offering updates on orders, inventory checks, and detailed information on shipment tracking. Collecting information about your customers over multiple channels is made easy through the integration of Ecwid-CRM solutions.

Action Taken

Maven Infotech crew helps the clients to save a lot of time sorting out customer data and manage related tasks. The Ecwid-CRM system designed by Maven Infotech ensures that your customer’s data and order details are saved on the software effectively. It would help you extract the data and analyze it to make the right business decisions.

With easy to configure CRM software we help you get complete control over the whole data. We made the software easy to be used and comprehended by both customers and vendors.

As the site is mobile-friendly, you can do required modifications to the details stored on the system even when you are not in the office.

Technology Used

Features/Functionality of the application

  1. Customer and order management
  2. Sales Management
  3. User-friendly dashboards and comprehensive reports
  4. Mobile Friendly
  5. Easy management of offers & discount
  6. Appointment Management
  7. Notes to maintain special notes for specific customers
  8. Support-Ticket

Results – Benefits

We have developed software that is more than a platform that stores your customer data. The software helps extract, integrate, and analyze data to add value to your business.

  1. Customizable – Flexible and easy to customize software and can be configured to meet the individual workflow requirements of your business. Offers control over approvals and data etc.
  2. Offers Scalability – Highly scalable software for your business to meet the needs of the growing business so that you don’t need to switch to any other software.
  3. Comprehensive – User-friendly software for both customers and the vendors.
  4. Mobile support – The software allows you to make the necessary modifications to the site from anywhere and anytime.
  5. Duology integration – Integration of Duology module for your web store to facilitate finance and loans.

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