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Custom AI Solutions for E-commerce

Turn Your Store Into an AI-Powered Sales & Support Assistant

We build custom AI assistants for WooCommerce, Shopify, Ecwid by Lightspeed and custom e-commerce platforms.

 

Help customers find the right products, compare options, ask questions, generate enquiries and get instant support — using your real store and business data.

WooCommerce  •  Shopify  •  Ecwid by Lightspeed  •  Custom Platforms

Show me products under €100 suitable for beginners.

Based on your budget and experience level, here are three products from your catalog.
The best seller is in stock and ships within 24 hours…

What’s the difference between the first two?

Model A is better if your priority is durability, while Model B offers more features
for the price. Here’s a side-by-side comparison…

Answers from your real catalog, policies and business data

Capabilities

What Can Your AI Solution Do?

A custom AI assistant can sell, support, capture leads and report back — all from your own store data.

AI Product Search & Recommendations

Let customers describe what they need and recommend relevant products based on budget, features, preferences and use case.

Product Comparison

Help shoppers compare products, specifications, prices and suitability before purchasing.

AI Customer Support

Answer questions about products, shipping, returns, warranty, policies and other business information.

Lead Generation

Capture customer interest, contact details and buying requirements directly from AI conversations.

Conversation History

Maintain chat history so your team can review customer questions, interests and previous AI interactions.

AI Performance Analytics

Track how customers use the assistant — conversation volume, engagement and successful vs unresolved conversations.

AI Usage & Cost Monitoring

Monitor API usage, token consumption and estimated AI costs from an admin dashboard.

Human Handoff

Escalate important or unresolved conversations to WhatsApp, email, live support or your sales team.

Differentiator

Your Own AI Management Dashboard

Depending on your project requirements, we can build a custom dashboard to manage and monitor your AI assistant.

AI Assistant — Admin Dashboard

Conversations

1,284

+18% this month

Leads captured

96

+12 this week

Est. AI cost

$41.20

May — own API key

Conversations & resolution

Last 12 weeks

Resolved Escalated

Recent leads

S. Patel

Bulk pricing — planters

New

J. Meyer

Order #1042 delivery

Escalated

A. Rossi

Jacket recommendation

Resolved
  • Conversation History

    Review customer chats and AI responses.

  • Success / Resolution Tracking

    Measure how many conversations were successfully handled, escalated or left unresolved.

  • Analytics

    View conversations, popular questions, product interest and customer behaviour.

  • Lead Management

    See enquiries and potential customers generated through AI conversations.

  • Token & API Usage

    Track AI requests, token consumption and estimated API costs.

  • Knowledge Management

    Manage FAQs, business information, AI instructions and supported content.

Our approach

Not Just Another Chatbot

We don't simply add a generic chatbot to your website. We first understand your business, then design the solution around it.

  • Your products
  • Sales and support questions
  • Business rules
  • Customer journey
  • Existing systems
  • What you want AI to achieve

Integrations

Connect AI With Your E-commerce Ecosystem

Where APIs are available, we can connect your AI assistant with the systems behind your store — so it works with real business information instead of providing generic responses.

Diagram showing products and inventory feeding an AI engine connected to orders, CRM, knowledge, ERP, POS and PDFs before assisting the customer
Products Inventory Orders ERP POS CRM Shipping WhatsApp FAQs PDFs Internal Data

Real-world examples

See It in Action

A product-aware assistant turns everyday customer questions into useful buying guidance.

Fashion Store

“I need a waterproof jacket under €150 for hiking.”

AI: Recommends relevant products from the catalog.

Industrial Store

“Which cutter is suitable for professional electrical work?”

AI: Compares relevant products and explains the differences.

Home & Garden

“Which planter is suitable for an exposed balcony in winter?”

AI: Recommends products based on material, size and use.

Platforms

Built for Your Platform

WooCommerce

AI product search, recommendations, support automation and custom WordPress/WooCommerce integrations.

Shopify

AI sales assistants, product discovery, customer support and custom Shopify integrations.

Ecwid by Lightspeed

Catalog-aware AI assistants, recommendations, product comparison and custom Ecwid integrations.

Custom E-commerce

AI solutions for custom platforms, APIs, databases and internal workflows.

Process

How We Work

1

Understand

We review your store, products, customers and goals.

2

Recommend

We suggest the AI features and integrations that can provide the most value.

3

Propose

You receive a clear development scope, timeline and cost.

4

Build & Launch

We develop, integrate, test and deploy the solution.

Flexible engagement

Start Small.
Expand When It Works.

We can begin with a focused MVP — such as AI product discovery, recommendations or customer support — and expand the solution as your requirements grow.
After understanding your requirements, we provide a clear scope, timeline and development cost.

Ready to explore what AI could do for your store?

Tell us about your store and goals — we'll recommend a practical solution with clear scope, timeline and cost.

Discuss Your AI Project

Why Maven Infotech?

AI Development + E-commerce Integration Experience

We combine AI development with e-commerce and API integration experience — so we can build an AI solution that works with your actual commerce ecosystem, not just a standalone chatbot.

E-commerce Payments Shipping Inventory ERP/POS APIs AI

Frequently Asked Questions

Questions About Custom E-commerce AI

Clear answers about how a custom AI assistant can work with your store, data and development goals.

What kind of AI solutions can you build for my e-commerce business?

We build custom AI solutions based on your store, products, customers and business goals. This can include AI sales assistants, product recommendations, conversational product search, customer support, product discovery, lead generation, knowledge assistants, AI-powered workflows and custom integrations.

Can you build an AI solution specifically for my online store?

Yes. We don't provide a one-size-fits-all AI solution. We review your store, product catalog, existing systems and requirements to design an AI solution that fits your business and customer journey.

Can the AI work with my existing e-commerce platform?

Yes. We can build AI solutions for platforms such as Shopify, WooCommerce, Ecwid by Lightspeed and custom e-commerce platforms. We can also integrate the AI solution with other systems through APIs and available integrations.

Can the AI use my product catalog and store information?

Yes. The AI can be connected to your product catalog and other approved business information, including product descriptions, categories, attributes, variants, pricing, inventory, FAQs, shipping information, return policies and other relevant content.

Can the AI recommend the right products to customers?

Yes. The AI can understand a customer's requirements and recommend relevant products based on factors such as product features, use case, preferences, budget, availability and information in your catalog.

Can the AI answer customer questions about my products?

Yes. The AI can answer questions about your products and business using the information you provide. It can also handle questions about shipping, returns, warranties, policies, product specifications and other frequently asked questions.

Can the AI capture leads from website visitors?

Yes. We can configure the AI assistant to collect information such as name, email, phone number, requirements and product interests. Leads can then be sent to your team or integrated with your CRM or other business systems.

Can customers be connected to a human when needed?

Yes. We can design the AI assistant to recognize when a conversation requires human assistance and provide an appropriate handoff to your sales or support team through your preferred communication or support workflow.

Can I see my customers' AI conversations?

Yes. Depending on your solution, we can provide an administration dashboard where you can review conversation history, customer questions, product interests, leads and other relevant information.

Can I track how well the AI assistant is performing?

Yes. We can provide reporting and analytics based on your requirements. Depending on the solution, this can include conversations, frequently asked questions, product interests, leads, escalations and other useful performance metrics.

How much does a custom AI solution cost?

Our pricing depends on your store, number of products, required AI features, integrations and expected usage. We typically structure projects with a one-time setup and development cost followed by a monthly subscription. After reviewing your store and requirements, we recommend a suitable plan with a clear monthly price.

Do I have to pay separately for AI or API usage?

No. Our subscription plans can include the AI/API usage costs. Maven covers the underlying AI usage within the agreed plan, so you don't need to maintain your own AI API account or manage separate token-based charges. Your plan is determined based on factors such as your store size, number of products, expected customer conversations and required AI capabilities.

How do you determine which subscription plan is right for my store?

We review factors such as your website and domain, number of products, product catalog, expected traffic and AI conversations, required features, integrations and overall use case. Based on this review, we recommend a plan that fits your requirements and expected usage.

How long does it take to build and launch an AI solution?

The timeline depends on the scope and complexity of your solution. A focused AI sales assistant can be launched faster than a solution involving multiple integrations, custom workflows, analytics and an administration dashboard. We provide an estimated timeline after reviewing your requirements.

Do you provide ongoing support after the AI solution is launched?

Yes. We can provide ongoing maintenance, monitoring, improvements and technical support after launch. Your ongoing support and subscription requirements can be discussed as part of your plan.

Get Your Free E-commerce AI Guide

Have an AI Idea for Your Store?

Tell us about your store and AI goals. Submit the form to receive our practical guide covering AI use cases, readiness, ROI measurement, and implementation planning.

WooCommerce  •  Shopify  •  Ecwid by Lightspeed  •  Custom Platforms

Prefer email? Write to us at info@maven-infotech.com.

    We reply within one working day with a practical recommendation and next steps.