Fashion Store
“I need a waterproof jacket under €150 for hiking.”
AI: Recommends relevant products from the catalog.
Custom AI Solutions for E-commerce
Turn Your Store Into an AI-Powered Sales & Support Assistant
We build custom AI assistants for WooCommerce, Shopify, Ecwid by Lightspeed and custom e-commerce platforms.
Help customers find the right products, compare options, ask questions, generate enquiries and get instant support — using your real store and business data.
WooCommerce • Shopify • Ecwid by Lightspeed • Custom Platforms
Show me products under €100 suitable for beginners.
Based on your budget and experience level, here are three products from your catalog.
The best seller is in stock and ships within 24 hours…
What’s the difference between the first two?
Model A is better if your priority is durability, while Model B offers more features
for the price. Here’s a side-by-side comparison…
Answers from your real catalog, policies and business data
Capabilities
A custom AI assistant can sell, support, capture leads and report back — all from your own store data.
Let customers describe what they need and recommend relevant products based on budget, features, preferences and use case.
Help shoppers compare products, specifications, prices and suitability before purchasing.
Answer questions about products, shipping, returns, warranty, policies and other business information.
Capture customer interest, contact details and buying requirements directly from AI conversations.
Maintain chat history so your team can review customer questions, interests and previous AI interactions.
Track how customers use the assistant — conversation volume, engagement and successful vs unresolved conversations.
Monitor API usage, token consumption and estimated AI costs from an admin dashboard.
Escalate important or unresolved conversations to WhatsApp, email, live support or your sales team.
Differentiator
Depending on your project requirements, we can build a custom dashboard to manage and monitor your AI assistant.
AI Assistant — Admin Dashboard
Conversations
1,284
+18% this month
Leads captured
96
+12 this week
Est. AI cost
$41.20
May — own API key
Conversations & resolution
Recent leads
S. Patel
Bulk pricing — planters
J. Meyer
Order #1042 delivery
A. Rossi
Jacket recommendation
Conversation History
Review customer chats and AI responses.
Success / Resolution Tracking
Measure how many conversations were successfully handled, escalated or left unresolved.
Analytics
View conversations, popular questions, product interest and customer behaviour.
Lead Management
See enquiries and potential customers generated through AI conversations.
Token & API Usage
Track AI requests, token consumption and estimated API costs.
Knowledge Management
Manage FAQs, business information, AI instructions and supported content.
Our approach
We don't simply add a generic chatbot to your website. We first understand your business, then design the solution around it.
Integrations
Where APIs are available, we can connect your AI assistant with the systems behind your store — so it works with real business information instead of providing generic responses.
Real-world examples
A product-aware assistant turns everyday customer questions into useful buying guidance.
“I need a waterproof jacket under €150 for hiking.”
AI: Recommends relevant products from the catalog.
“Which cutter is suitable for professional electrical work?”
AI: Compares relevant products and explains the differences.
“Which planter is suitable for an exposed balcony in winter?”
AI: Recommends products based on material, size and use.
Platforms
AI product search, recommendations, support automation and custom WordPress/WooCommerce integrations.
AI sales assistants, product discovery, customer support and custom Shopify integrations.
Catalog-aware AI assistants, recommendations, product comparison and custom Ecwid integrations.
AI solutions for custom platforms, APIs, databases and internal workflows.
Process
We review your store, products, customers and goals.
We suggest the AI features and integrations that can provide the most value.
You receive a clear development scope, timeline and cost.
We develop, integrate, test and deploy the solution.
Flexible engagement
We can begin with a focused MVP — such as AI product discovery, recommendations or customer support — and expand the solution as your requirements grow.
After understanding your requirements, we provide a clear scope, timeline and development cost.
Tell us about your store and goals — we'll recommend a practical solution with clear scope, timeline and cost.
Discuss Your AI ProjectWhy Maven Infotech?
We combine AI development with e-commerce and API integration experience — so we can build an AI solution that works with your actual commerce ecosystem, not just a standalone chatbot.
Frequently Asked Questions
Clear answers about how a custom AI assistant can work with your store, data and development goals.
We build custom AI solutions based on your store, products, customers and business goals. This can include AI sales assistants, product recommendations, conversational product search, customer support, product discovery, lead generation, knowledge assistants, AI-powered workflows and custom integrations.
Yes. We don't provide a one-size-fits-all AI solution. We review your store, product catalog, existing systems and requirements to design an AI solution that fits your business and customer journey.
Yes. We can build AI solutions for platforms such as Shopify, WooCommerce, Ecwid by Lightspeed and custom e-commerce platforms. We can also integrate the AI solution with other systems through APIs and available integrations.
Yes. The AI can be connected to your product catalog and other approved business information, including product descriptions, categories, attributes, variants, pricing, inventory, FAQs, shipping information, return policies and other relevant content.
Yes. The AI can understand a customer's requirements and recommend relevant products based on factors such as product features, use case, preferences, budget, availability and information in your catalog.
Yes. The AI can answer questions about your products and business using the information you provide. It can also handle questions about shipping, returns, warranties, policies, product specifications and other frequently asked questions.
Yes. We can configure the AI assistant to collect information such as name, email, phone number, requirements and product interests. Leads can then be sent to your team or integrated with your CRM or other business systems.
Yes. We can design the AI assistant to recognize when a conversation requires human assistance and provide an appropriate handoff to your sales or support team through your preferred communication or support workflow.
Yes. Depending on your solution, we can provide an administration dashboard where you can review conversation history, customer questions, product interests, leads and other relevant information.
Yes. We can provide reporting and analytics based on your requirements. Depending on the solution, this can include conversations, frequently asked questions, product interests, leads, escalations and other useful performance metrics.
Our pricing depends on your store, number of products, required AI features, integrations and expected usage. We typically structure projects with a one-time setup and development cost followed by a monthly subscription. After reviewing your store and requirements, we recommend a suitable plan with a clear monthly price.
No. Our subscription plans can include the AI/API usage costs. Maven covers the underlying AI usage within the agreed plan, so you don't need to maintain your own AI API account or manage separate token-based charges. Your plan is determined based on factors such as your store size, number of products, expected customer conversations and required AI capabilities.
We review factors such as your website and domain, number of products, product catalog, expected traffic and AI conversations, required features, integrations and overall use case. Based on this review, we recommend a plan that fits your requirements and expected usage.
The timeline depends on the scope and complexity of your solution. A focused AI sales assistant can be launched faster than a solution involving multiple integrations, custom workflows, analytics and an administration dashboard. We provide an estimated timeline after reviewing your requirements.
Yes. We can provide ongoing maintenance, monitoring, improvements and technical support after launch. Your ongoing support and subscription requirements can be discussed as part of your plan.
Get Your Free E-commerce AI Guide
Tell us about your store and AI goals. Submit the form to receive our practical guide covering AI use cases, readiness, ROI measurement, and implementation planning.
WooCommerce • Shopify • Ecwid by Lightspeed • Custom Platforms
Prefer email? Write to us at info@maven-infotech.com.
We reply within one working day with a practical recommendation and next steps.