Fashion Store
CustomerI need a waterproof jacket under €150 for hiking.
AI AssistantRecommends relevant products from the catalog.
Custom AI Solutions for E-commerce
Turn Your Store Into an AI-Powered Sales & Support Assistant
We build custom AI assistants for WooCommerce, Shopify, Ecwid by Lightspeed and custom e-commerce platforms.
Help customers find the right products, compare options, ask questions, generate enquiries and get instant support — using your real store and business data.
WooCommerce • Shopify • Ecwid by Lightspeed • Custom Platforms
Show me products under €100 suitable for beginners.
Based on your budget and experience level, here are three products from your catalog.
The best seller is in stock and ships within 24 hours…
What’s the difference between the first two?
Model A is better if your priority is durability, while Model B offers more features
for the price. Here’s a side-by-side comparison…
Answers from your real catalog, policies and business data
Capabilities
What Can Your AI Solution Do?
A custom AI assistant can sell, support, capture leads and report back — all from your own store data.
AI Product Search & Recommendations
Let customers describe what they need and recommend relevant products based on budget, features, preferences and use case.
Product Comparison
Help shoppers compare products, specifications, prices and suitability before purchasing.
AI Customer Support
Answer questions about products, shipping, returns, warranty, policies and other business information.
Lead Generation
Capture customer interest, companies analytics, contact details and buying requirements directly from AI conversations.
Conversation History
Maintain chat history so your team can review customer questions, interests and previous AI interactions.
AI Performance Analytics
Track how customers use the assistant — conversation volume, engagement, review sentiment analysis and successful vs unresolved conversations.
AI Usage & Cost Monitoring
Monitor API usage, token consumption and estimated AI costs from an admin dashboard.
Human Handoff
Escalate important or unresolved conversations to WhatsApp, email, live support or your sales team.
Differentiator
Your Own AI Management Dashboard
Depending on your project requirements, we can build a custom dashboard to manage and monitor your AI assistant.
AI Assistant — Admin Dashboard
Conversations
1,284
+18% this month
Leads captured
96
+12 this week
Est. AI cost
$41.20
May — own API key
Conversations & resolution
Resolved Escalated
Recent leads
S. Patel
Bulk pricing — planters
J. Meyer
Order #1042 delivery
A. Rossi
Jacket recommendation
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Conversation History
Review customer chats and AI responses.
-
Success / Resolution Tracking
Measure how many conversations were successfully handled, escalated or left unresolved.
-
Analytics
View conversations, popular questions, product interest and customer behaviour.
-
Lead Management
See enquiries and potential customers generated through AI conversations.
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Token & API Usage
Track AI requests, token consumption and estimated API costs.
-
Knowledge Management
Manage FAQs, business information, AI instructions and supported content.
Our approach
Not Just Another Chatbot
We don't simply add a generic chatbot to your website. We first understand your business, then design the solution around it.
- ✓ Your products
- ✓ Sales and support questions
- ✓ Business rules
- ✓ Customer journey
- ✓ Existing systems
- ✓ What you want AI to achieve
Integrations
Connect AI With Your E-commerce Ecosystem
Where APIs are available, we can connect your AI assistant with the systems behind your store — so it works with real business information instead of providing generic responses.
Products
Inventory
Orders
ERP
POS
CRM
Shipping
WhatsApp
FAQs
PDFs
Internal Data
In Practice
Example AI Assistant Conversations
Industrial Store
CustomerWhich cutter is suitable for professional electrical work?
AI AssistantCompares relevant products and explains the differences.
Home & Garden
CustomerWhich planter is suitable for an exposed balcony in winter?
AI AssistantRecommends products based on material, size and use.
Electronics
CustomerWhat’s the difference between these two models, and which would be better for a small office?
AI AssistantModel A is better if your priority is..., while Model B provides...
Platforms
Built for Your Platform
WooCommerce
AI product search, recommendations, support automation and custom WordPress/WooCommerce integrations.
Shopify
AI sales assistants, product discovery, customer support and custom Shopify integrations.
Ecwid by Lightspeed
Catalog-aware AI assistants, recommendations, product comparison and custom Ecwid integrations.
Custom E-commerce
AI solutions for custom platforms, APIs, databases and internal workflows.
Process
How We Work
1
Understand
We review your store, products, customers and goals.
2
Recommend
We suggest the AI features and integrations that can provide the most value.
3
Propose
You receive a clear development scope, timeline and cost.
4
Build & Launch
We develop, integrate, test and deploy the solution.
Flexible engagement
Start Small.
Expand When It Works.
We can begin with a focused MVP — such as AI product discovery, recommendations or customer support — and expand the solution as your requirements grow.
After understanding your requirements, we provide a clear scope, timeline and development cost.
Ready to explore what AI could do for your store?
Tell us about your store and goals — we'll recommend a practical solution with clear scope, timeline and cost.
Discuss Your AI ProjectPricing
Simple plans that scale with your store
Choose a managed subscription or a fully custom build for bigger needs.
Subscription Plans
$29–$199 / month
Pricing is based on your store size, product count and conversation volume. Plans include a one-time setup fee.
AI usage is fully managed by us, so there’s nothing extra to configure. Full details, features and terms for your plan will be shared in your final proposal.
Enterprise / Custom Development
Built around bigger needs
For larger stores, multi-store businesses, or advanced integrations. Includes custom development plus optional ongoing maintenance and support.
Scope and pricing are tailored to your commerce ecosystem, workflows and growth plans.
Full details, features and terms will be shared in your final proposal, based on your store, products and goals.
Why Maven Infotech?
AI Development + E-commerce Integration Experience
We combine AI development with e-commerce and API integration experience — so we can build an AI solution that works with your actual commerce ecosystem, not just a standalone chatbot.
E-commerce
Payments
Shipping
Inventory
ERP/POS
APIs
AI
Frequently Asked Questions
Questions About Custom E-commerce AI
Clear answers about how a custom AI assistant can work with your store, data and development goals.
What kind of AI solutions can you build for my e-commerce business?
We build custom AI solutions based on your store, products, customers and business goals. This can include AI sales assistants, product recommendations, conversational product search, customer support, product discovery, lead generation, knowledge assistants, AI-powered workflows and custom integrations.
Can you build an AI solution specifically for my online store?
Yes. We don't provide a one-size-fits-all AI solution. We review your store, product catalog, existing systems and requirements to design an AI solution that fits your business and customer journey.
Can the AI work with my existing e-commerce platform?
Yes. We can build AI solutions for platforms such as Shopify, WooCommerce, Ecwid by Lightspeed and custom e-commerce platforms. We can also integrate the AI solution with other systems through APIs and available integrations.
Can the AI use my product catalog and store information?
Yes. The AI can be connected to your product catalog and other approved business information, including product descriptions, categories, attributes, variants, pricing, inventory, FAQs, shipping information, return policies and other relevant content.
Can the AI recommend the right products to customers?
Yes. The AI can understand a customer's requirements and recommend relevant products based on factors such as product features, use case, preferences, budget, availability and information in your catalog.
Can the AI answer customer questions about my products?
Yes. The AI can answer questions about your products and business using the information you provide. It can also handle questions about shipping, returns, warranties, policies, product specifications and other frequently asked questions.
Can the AI capture leads from website visitors?
Yes. We can configure the AI assistant to collect information such as name, email, phone number, requirements and product interests. Leads can then be sent to your team or integrated with your CRM or other business systems.
Can customers be connected to a human when needed?
Yes. We can design the AI assistant to recognize when a conversation requires human assistance and provide an appropriate handoff to your sales or support team through your preferred communication or support workflow.
Can I see my customers' AI conversations?
Yes. Depending on your solution, we can provide an administration dashboard where you can review conversation history, customer questions, product interests, leads and other relevant information.
Can I track how well the AI assistant is performing?
Yes. We can provide reporting and analytics based on your requirements. Depending on the solution, this can include conversations, frequently asked questions, product interests, leads, escalations and other useful performance metrics.
How much does a custom AI solution cost?
We offer two ways to work with us:
Custom Development — a one-time build tailored to your store and workflows, with optional ongoing maintenance and support afterward. If you prefer, you can use your own AI/API account and stay in full control of that usage.
Subscription Plan — a one-time setup fee followed by a monthly plan, fully managed by us. Your plan includes a set number of AI conversations, with simple overage pricing if you go beyond it.
Based on your store, products and goals, our team will recommend which option — subscription or custom — is the better fit for you.
Do I have to pay separately for AI or API usage?
It depends on which option you choose. With Custom Development, you can use your own AI/API account if you prefer, giving you direct control and visibility over that usage. With our Subscription Plan, we manage the AI usage for you — so there's no separate API account or usage charges to worry about. You'll simply see your plan's included conversations and any overage usage in your dashboard.
How do you determine which subscription plan is right for my store?
We review factors such as your website and domain, number of products, product catalog, expected traffic and AI conversations, required features, integrations and overall use case. Based on this review, we recommend a plan that fits your requirements and expected usage.
How long does it take to build and launch an AI solution?
The timeline depends on the scope and complexity of your solution. A focused AI sales assistant can be launched faster than a solution involving multiple integrations, custom workflows, analytics and an administration dashboard. We provide an estimated timeline after reviewing your requirements.
Do you provide ongoing support after the AI solution is launched?
Yes. We can provide ongoing maintenance, monitoring, improvements and technical support after launch. Your ongoing support and subscription requirements can be discussed as part of your plan.
Get Your Free E-commerce AI Guide
Have an AI Idea for Your Store?
Tell us about your store and AI goals. Submit the form to receive our practical guide covering AI use cases, readiness, ROI measurement, and implementation planning.
WooCommerce • Shopify • Ecwid by Lightspeed • Custom Platforms
Prefer email? Write to us at info@maven-infotech.com.
We reply within one working day with a practical recommendation and next steps.